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Customer Testimonials


We generally do not use an agent to book cruises, but since this was our first river cruise and we needed to also plan a pre-cruise stay in Switzerland, I checked out Premier.  Not only did we get an exceptional value on our Avalon Imagery cruise, Scott did a sensational job of arranging all the details of a delightful stay in Basel, Lucerne and Zurich.  River cruise was top notch with everything looked after as if we were in a deluxe resort, Avalon took care of everything. Great crew, good food and we loved the included shore excursions. Your guide book you send (Compass Point Guide) made getting ready for the trip a breeze and the hotels you suggested for our land trip were also super.  Premier is tops for river cruises in our book and we'll continue to book with you for ALL our cruises. Thanks much
- Brenda & Paul, Laguna Beach, CA (Sept. 2022)

I am not sure if we thank you or should be upset as we both gained about 5 pounds on our Avalon cruise/tour through Provence and our stay in Paris. This was our first such trip and Avalon and Premier both exceeded our expectations. From the moment Avalon met us at the airport until we got on the plane to go home, they managed every part of our vacation pefectly. The hotels on our tour portion were great as was our balcony stateroom on the Poetry. This was a trip of a lifetime in every way and Premier helped us with a great price, paid our tips and got us super, low costs flights.  We also enjoyed some of your Paris restaurant suggestions which were really cool and very, very local. Thanks
- Tanya & Roger D, Trenton, NJ (July 2019)

We have enjoyed over 20 ocean cruises and finally got tired of the big, big ships, so we decided to take a river cruise.  We reached out to Premier (Scott) with all of our questions and concerns about traveling on a smaller ship. The end result, one of the most enjoyable, inclusive trips we have ever had aboard the Avalon Vista.  Price was an issue and Scott worked with us to find that perfect trip at the best rate.  Avalon was outstanding with very nice food and over the top service from a really warm cruise on the ship. There was nothing we needed and loved the fact that wine and beer was included with our shore excursions which were alson great. Premier was tops in every way and your first time cruiser information guide was the best! Thank you Scott for a great vacationand we cannot wait to go again.
- Tom & JoAnne, Bend, OR (May 2020)

Thanks to Premier and Avalon, the celebration of our 25th anniversary was a great success.  The Avalon Passion was a delight in every sense. We loved her cabins with the beds faciing the river and actually had coffee in bed a couple of mornings as we cruised. The crew was very warm and focused all the time on great service.  Avalon's food was very good and provided so many options that even a picky eater as my husband was truly satisfied.  Shore excursions and guides were very nice and loved the active tour options. Premier did an exceptional job in every way, loved your Budapest hotel and restaurant suggestions for our extra days and your Compass Gude book made getting ready for our trip so easy. Thanks to all for a perfect first river cruise.
- Janis and Frank T. Charlotte, NC (May 2018)

I want to commend Avalon Waterways and Premier for arranging a really easy, rewarding and inexpensive river cruise. It was our first and most certainly not our last. Avalon did a bang-up job once we were on board. Loved the food, the tours, the wines (yummy) and their great crew. Everything including all the tours was perfect and hassle-free. Thanks for all your help in getting us ready.
— Tom and Maxine, Reno, Nevada (October 2022)

I think we have become river cruise “junkies.” Avalon and Premier really have sold us on river cruising. Not only was the price right, but once on board, the Avalon people did a marvelous job. The bar tender even knew our name on day 2 and we were there only once. Food was very good, the tours were wonderful and the overall trip so relaxing and informative. Thanks for Premier’s great information as we were very nervous. The Compass book was a life saver. Can’t wait for our next river cruise.
— Sally and Don, San Antonio, Texas (May 2019)

"We had a GREAT trip in every way. One of the hightlights was our three days of museum-going, eating and drinking in Amsterdam, one of my very favorite cities ever. Thanks, for the great recommendation of the Ambassade Hotel, it was fabulous. Our first day on the Artistry, we met a couple from Perth who were great fun and made the trip even more special. This ship, what can I say, it too was perfect and better than we expected in every way. It's a beautiful new boat and our room was so comfy – great linens and the bed was like a womb. We loved the way the bed angled to allow us to watch the world float by while lounging with coffee. So much great service in so many ways. The cruise director was sensational and made our touring delightful in every port. Guides were good, food on ship was a pure delight [I gained 5 pounds], and everthing was so easy and hassle free. We're hooked on river cruising and sold on Avalon."
— Tracy and Duffy H., Manhattan Beach, California (May 2021)

"You (Scott) did good by all of us! We were very pleased with Premier and with your personal serivces in particular. You were always exceptionally prompt in returning calls and answering questions. Your knowledge of the products and the destination really made sense and helped us in selecting the Rhine & Moselle cruise. The CompassPoint Guide saved my life because my wife kept asking so many questions that I was ready to scream. So, when it came, it really saved our trip and me, so thanks for the great info. The Affinity, while a bit older than other Avalon ships we saw was really nice and well maintained. Everyone on board was courteous and to my surprise, spoke perfect English. The food was very good and the service made it even better and overall the Affinity exceeded our expectations, especially on the touring side where they were very well designed. Thanks for taking such good care of the eight of us, we'll be back."
— Al & Nancy G., New Haven, Connecticut (Jun 2018)


Are you excited and impressed about the testimonials you've just read and want to learn more about Avalon Waterways? Then, if you haven't already, please take a few minutes to read more about this ultra-premium cruise line on our in-depth review page; and, why not watch a great, short video while you're at it!

Avalon Guests getting in a bit of putting practice on the golf green located on ship sundecks. Sundecks also include: jacuzzi, giant chess playing field, lots of lounges for enjoying the scenery as you slowly cruise by and, of course, drink and food service!