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Customer Testimonials


Thank you for putting a terrific cruise (and extension to Prague) together for us. Everything was perfect (including the weather) and we loved every part of our first river cruise and Emerald's marvelous new ship the Destiny. Our stateroom was perfect and one of the things we loved most over ocean cruises is less people and how it is to get on and off the ship. The entire crew was great as were the tours and tour guides. Your CompassPoint Guide saved us as did your great touring information on Prague. We're ready to book for next spring.
— Simon & Fay, Vancouver BC, Canada (Oct 2019)

The Douro was absolutely breathtaking and maybe the best of all our river cruises. We very much enjoyed Lisbon before the cruise and Emerald's hotel was in a perfect location. As you know, this was our second cruise on Emerald and it was even better than our first cruise with them. This crew was sensational, knew our names, what I preferred to drink, and just were so, so warm and friendly. The cabins were much larger than expected and the food, really nice and served by a really good team of servers and assistants. Yes, hard to believe, better than last time on Emerald which I thought would be hard to do. You guys were great as usual and your suggestions on places to eat in Lisbon was spot on.  Thanks!
— Arlene & Don, Charlotte, NC (June 2020)

We had a great trip with three days in Paris at the hotel Premier recommended, Le Relais Madeleine, which was great and had the BEST location, thanks for that. As you [Scott] know, we had been on Scenic before this Emerald cruise and we thought that while not the same experience as Scenic, it was fantastic. Excellent food, same great tour guides as Scenic uses with slightly smaller cabins. Fact is, we did not spend much time in the cabins as the cruise was so active. Thanks again for all your great preparation for Nice which we loved and thanks for recommending this incredible value and one of our best river cruises so far. Thanks also for telling us to go in October, crowds were down and weather was a constant 75!
— Dave & Sherry, Cleveland, OH (Oct 2018)

We did not know what to expect on our first river cruise, but you guys (Premier) really had us ready.  Your guide book (CompassPoint Guide) and Premier Thoughts on Burgundy & Provence was really helpful and your places of where to eat on our time in Lyon was the best! We loved the hotels you suggested. The boat was great, the service staff was awesome, and everyone made us feel right at home on the Liberté. We loved the food and their complimentary wines from France were very nice. All in all, a great trip, really neat touring in France, and you gave us an exeptional price. We can't wait to begin planning for our Danube trip next year.
— Mark & Eli, Dallas, TX (May 2018)

We loved everything that Premier did to make this a very special 25th celebration. Your information made us feel like we had been on 10 river cruises, rather than only this one. The Emerald cruise was wonderful and the crew just great. Their excursions were well planned and we particularly liked the trip to Cesky Krumlov. We’re already lobbying friends to go on another river cruise and we’ll call Premier when ready.
— Cindi and John B., San Diego, California (June 2020)

Laurie and I both thoroughly enjoyed our time with Emerald Waterways. From our flight departure and greeting by their rep in Prague, to their Budapest Airport rep who escorted us 100 feet to the Air Canada check in, everything was flawless. You’re Compass Point Guide and Premier Thoughts were a terrific help to our planning, and gave us a better sense of where we would be. We had them on board with us, and shared them (and your card) with two couples we had met from Burlington and Oakville Ont. Both were impressed with the level of service we had received from you and your company. Hopefully, you will have new Canadian clients in the future!
        Staff on board Emerald where fun and engaging. Food was generally good to very good. Shore tours where a welcome addition, as it provided us with a starting point to our time in each port. Emerald really thought of everything to provide us with a well thought out and engaging vacation in Prague and on the Danube. For our first River Cruise, we have raved about you, Premier River Cruises, Emerald Waterways and the amazing itinerary and sightseeing.
        Scott, working with you was an unexpected pleasure. Your professionalism, attention to detail, time and concern for us was a perfect bookend to our vacation dream. We look forward to a lasting relationship with you and Premier...
— Laurie & Paul, Toronto, Canada (August 2022)


Are you excited and impressed about the testimonials Then, if you haven't already, please take a few minutes to read more about this ultra-premium cruise line on our in-depth review page; and why not watch a great, short video while you're at it!
Take a look at this exciting 360° ship tour video... remember to turn up your sound. Enjoy!